Event/Function Terms and Conditions
I AS THE CLIENT HEREBY ACKNOWLEDGE AND AGREE TO THE FOLLOWING TERMS AND CONDITIONS;
EVENT/FUNCTION CAPTURE COPYRIGHT AND USAGE TERMS
I as the client acknowledge and understand that RAAW Creative has copyright and ownership over all edited and unedited photography and videography content taken by them at the private/public event/function they were hired to capture.
I as the client acknowledge and understand that these photos and videos may be posted onto the RAAW Creative website and certain other social media outlets at their discretion; including but not limited to Facebook, YouTube and Instagram.
I as the client have the right to use the photo and video content captured by RAAW Creative at my event/function for personal use only.
Any use of RAAW Creatives photo and video content by me as the client for monetary gain without RAAW Creatives written consent is prohibited under the terms of this agreement, including any photo and video content passed onto third parties.
If I as the client choose to upload/post online any RAAW Creative made content, I will give credit to the photos and/or videos where possible.
INDEMNITY
I as the client acknowledge and accept to take full responsibility of the imagery within the photos and/or videos captured by RAAW Creative at my event/function.
RAAW Creative ensures they will capture age appropriate photos and/or videos at the event/function I have hired them for.
I as the client have the right to vet the imagery in the photos and/or video content provided to me for my event/function; and only the photo/video content provided to me by RAAW Creative, before it is made public by either party.
RAAW Creative is not liable for any legal action, claims or damages arising from the hereafter publication of any photograph or video content they were hired to capture and create by me as the client.
DELIVERY OF FINISHED PHOTO & VIDEO WORK
I as the client acknowledge and understand that the edited and culled photo album from the event/function I hired RAAW Creative to capture will be delivered and/or uploaded online roughly between 1-7 days after the event/function took place.
I as the client acknowledge and accept that this timeframe for photo delivery turnaround is an estimation only and the actual turnaround time may differ.
I as the client acknowledge and accept that any delay in photo delivery to me is not grounds for a refund.
I as the client acknowledge and understand that RAAW Creative cannot guarantee any specific number of final images that will be captured/delivered to me from my event/function.
I as the client acknowledge and understand that despite RAAW Creative’s best efforts, they may not be able to photograph all guests, moments and/or aspects of my event/function during the course of time in which they were hired by me as the client.
I as the client acknowledge and accept that any deviation from the expected total number of edited photos delivered or the content is not grounds for a refund.
I as the client acknowledge and understand that the final video edit(s) delivered to me from the event/function I hired RAAW Creative to capture will be delivered and/or uploaded between 1-4 weeks after the event/function took place.
I as the client acknowledge and understand that this timeframe does not include the addition of any potential feedback and edit revisions made to the video edit.
I as the client acknowledge and understand that this timeframe is an estimation only and the actual turnaround time on the video edit delivery may differ.
I as the client acknowledge and accept that any delay in video delivery to me is not grounds for a refund.
I as the client accept that RAAW Creative cannot guarantee any specific duration of the final video edits length.
I as the client acknowledge and accept that despite RAAW Creative’s efforts, they may not be able to capture on video all guests, moments and/or aspects of my event/function during the course of the time they were hired.
I as the client acknowledge and accept that any deviation from the expected duration of the video edit or its content is not grounds for a refund.
I as the client acknowledge and understand that on rare occasions photo and/or video files captured at my event/function may be lost due to various reasons including but not limited to data storage devices used by RAAW Creative becoming corrupt or damaged, premature accidental erasing/formatting of data storage, theft or misplacement of data storage.
If any data is lost or damaged due to client/guest/third party negligence during the event/function being captured and at no fault of RAAW Creative, the client will not be refunded.
If any data is lost whilst in the possession of RAAW Creative after the event/function has taken place and cannot be recovered, the client will be paid a full refund as well as receiving a 25% credit off of their next event/function booking.
If any data is lost whilst in the possession of RAAW Creative after the event/function has taken place but can be professionally recovered, the client will be paid a full refund, receive a 25% credit off of their next event/function booking and RAAW Creative will cover the costs of the data recovery.
CLIENT ACCESS TO IMAGES AND FILES
I as the client acknowledge and accept that I will only be given access to the edited photo and/or video content provided to me by RAAW Creative at my event/function.
I as the client acknowledge and accept that I will not be given access to any unedited/raw photo and/or video files captured by RAAW Creative at my event/function.
DEPOSITS, POSTPONEMENTS AND CANCELLATIONS
I as the client acknowledge and understand that no booking is confirmed unless a 25% deposit or full payment has been paid to RAAW Creative before the due date.
If I as the client are unable to pay the deposit of full amount owing before the due date, my event/function booking date will be forfeited.
I as the client acknowledge and understand that if I wish to postpone my event booking for a later date I need to give at least 48 hours notice, otherwise the 25% deposit amount will be non-refundable.
I as the client acknowledge and understand that if a booking is cancelled with more than 48 hours notice, the 25% deposit that’s already been paid can be used to reserve another booking date that falls no later than 6 months after the previously cancelled booking date.
I as the client acknowledge and understand that all new bookings with previously paid deposits will need to be made within 4 weeks of the cancellation.
Should I as the client choose not to make a new booking, and have given RAAW Creative more than 48 hours notice before cancellation, I am entitled to a refund of both the deposit and/or the full amount paid for my booking.
If RAAW Creative needs to cancel their attendance at your event/function with more than 5 days notice of the booking date, a refund of either the deposit or full amount (whichever has been paid) will be transfered immediately to your chosen account via EFT.
If RAAW Creative needs to cancel their attendance at your event/function with 5 days or less notice of the booking date, including during or on the day/night of the event/function, for any reason relating to serious mental or physical health issues, the client will be entitled to a refund of either the deposit or full amount (whichever has been paid), as well as receiving a 25% off credit for if/when the client next wishes to make a booking with RAAW Creative for an event/function.
RAAW Creative retains the right to change their designated photographer/videographer for an event/function booking at any time and for any reason, so long as they give the client written and verbal notice.
I as the client acknowledge and understand that if at any time during the event/function the photographer and/or videographer from RAAW Creative feels in anyway uncomfortable, threatened, abused or otherwise mistreated verbally and/or physically and the situation cannot be resolved by both parties, RAAW Creative reserves the right to leave your event/function early whilst retaining their full payment.
I as the client acknowledge and understand that if at any time during the event/function the photographer and/or videographer from RAAW Creative has their equipment damaged or stolen due to client/guest/third party negligence, RAAW Creative reserves the right to leave your event/function early with their full payment, and I as the client will cover whatever equipment replacement or repair costs that may occur for RAAW Creative.
I as the client acknowledge and understand that if at any time during the event/function the photographer and/or videographer from RAAW Creative is hurt/injured by client/guest/third party negligence, RAAW Creative reserves the right to leave your event/function early whilst retaining their full payment, and legal action may be taken against the offender.
Should an event/function be cancelled on the day/night by any form or security or police, full payment for RAAW Creative will still apply.
Should an event/function be cancelled on the day/night due to extreme weather conditions, a guest(s) requiring urgent paramedic/medical help, or any other unexpected occurrence beyond both the clients and/or RAAW Creatives control, full payment may not still apply.
If in the occurrence any of these reasons for cancellation at the event/function should happen, any photos and/or videos captured by RAAW Creative will only be edited and delivered to the client where and if possible.
Should an event/function be cancelled at any time due to newly announced Government related health orders and/or lockdowns relating to the Covid-19 pandemic, a full refund will be paid to the client.
TERMS OF PAYMENT
I as the client acknowledge and understand that the only forms of payment RAAW Creative accepts are EFT (Electronic Funds Transfer) or cash paid in person at the event/function.
I as the client acknowledge and understand that any optional extras that are not first agreed upon by both parties in writing at the time of the initial quote will incur additional costs to the total amount owing.
I as the client acknowledge and understand that all EFT payments need to be paid in full before the due date outlined on the invoice I received.
If I am unable to pay the full amount before the due date on my invoice, RAAW Creative will make a preliminary request for full payment via either email/text/Facebook messenger.
I as the client acknowledge and understand that should I fail to respond in writing to their request with a reasonable explanation or fail to make any attempt to pay RAAW Creative the full amount owing for their services provided, legal action may be taken against me.
EXCLUSIVE CAPTURE
I as the client acknowledge and understand that RAAW Creative reserves the right to be the sole hired photographer/videographer with exclusive capture rights at the clients private event/function booking, unless otherwise agreed upon in writing by both parties.
If in the event another photographer/videographer is present at a booking without RAAW Creatives prior knowledge, and the situation cannot be otherwise resolved between both parties, RAAW Creative reserves the right to leave/cease capturing the event/function whilst retaining their full payment.
Non-hired guests present with their own camera equipment are excluded from this clause.
WEBSITE
© 2021 RAAW Creative
All Photography, Images, Videos, Coding and Graphic Art appearing on this website are copyright RAAW Creative and may not be reproduced, copied, stored, manipulated or used in any other way without the prior written permission of RAAW Creative, and are protected by International and Australian copyright laws.
The Photographs, Images, Videos or Graphic Art appearing on this website are NOT Public Domain. The use of any image as a basis for another photographic concept or illustration is a violation of copyright.
These terms and conditions may change at any time.
Last edited: 27/09/2021